Creating Inbox #

Select the Inbox, inside the inboxes you will find the different inboxes. Create the Inbox by selecting Add Inbox.

Choose a Channel #

From the different channel select the WhatsApp Via Twilio to create a WhatsApp Cloud.

Create WhatsApp Channel #

Select the WhatsApp Cloud from the API Provider, fill in the rest of the details. Finally Create WhatsApp Channel and Add Agents.