---
title: The purchase form is not showing my products
description: "💡 [**How to create a purchase form?**](https://support.flowtrack.co/How-to-create-a-Purchase-Form-85bb74f70e0f4f33afc8a68947363de5?pvs=21) # Steps to resolve this issue ### Scenario I have a purchase form, but the system is not showing products when I am configuring it. The system is showing an error like the…"
url: "https://crmhelpdocs.com/docs/the-purchase-form-is-not-showing-my-products/"
updated: "2023-10-11"
category: Forms
---

# The purchase form is not showing my products

💡 [**How to create a purchase form?**](https://support.flowtrack.co/How-to-create-a-Purchase-Form-85bb74f70e0f4f33afc8a68947363de5?pvs=21)

# Steps to resolve this issue

### Scenario

I have a purchase form, but the system is not showing products when I am configuring it. The system is showing an error like the following image.

![](https://crmhelpdocs.com/wp-content/uploads/2023/10/image-317-1024x383.png)

### Check the default currency of your products

💡 [How to create products/services?](https://support.flowtrack.co/How-to-create-products-subscriptions-4a965bbe6f0a49a6b61be406390ca46d?pvs=21)

Please, navigate to the ‘Payments’’ on the left menu bar. Once the page is loaded, click on the ‘Products’ on the top menu bar.

![](https://crmhelpdocs.com/wp-content/uploads/2023/10/image-318-1024x236.png)

Here, you can verify the currency on your existing products

### Check the currency option on the form settings

Please, navigate to the settings of the form.

![](https://crmhelpdocs.com/wp-content/uploads/2023/10/image-319-1024x441.png)

On the settings page, you can change the currency option of your form

![](https://crmhelpdocs.com/wp-content/uploads/2023/10/image-320-1024x559.png)

💡 Please ensure the form and products are using the same currency.

After changing the currency, please, save the form's settings, and now your products will be available.
