---
title: How to merge duplicate contacts?
description: "# Steps to remove duplicate contacts ### Start building an automation flow ### Add the ‘Lookup Contact’ step Please, add the ‘Lookup Contact’ step under the ‘CRM’ section to your flow. ![](https://crmhelpdocs.com/wp-content/uploads/2023/09/Untitled-6-1024x518.png) ### Configure the step ![](https://crmhelpdocs.com/wp-content/uploads/2023/09/Untitled-7-507x1024.png) You can use…"
url: "https://crmhelpdocs.com/docs/how-to-merge-duplicate-contacts/"
updated: "2023-09-06"
category: Contacts (Database)
---

# How to merge duplicate contacts?

# Steps to remove duplicate contacts

### Start building an automation flow

### Add the ‘Lookup Contact’ step

Please, add the ‘Lookup Contact’ step under the ‘CRM’ section to your flow.

![](https://crmhelpdocs.com/wp-content/uploads/2023/09/Untitled-6-1024x518.png)

### Configure the step

![](https://crmhelpdocs.com/wp-content/uploads/2023/09/Untitled-7-507x1024.png)

You can use various contact fields for the lookup condition

![](https://crmhelpdocs.com/wp-content/uploads/2023/09/Untitled-8-507x1024.png)

You can set multiple fields as conditions by clicking the ‘Add Field’ icon

![](https://crmhelpdocs.com/wp-content/uploads/2023/09/Untitled-9-508x1024.png)

💡 Please, don’t use ‘**Contact ID**’ as the lookup option. This field is always unique for each contact.

You can set the relation between conditions

![](https://crmhelpdocs.com/wp-content/uploads/2023/09/Untitled-10-508x1024.png)

### Set action field’s value

For the dropdown ‘**Action to take when Contact Matched’,** please select the value ‘Delete existing older contact and keep the newest contact’

![](https://crmhelpdocs.com/wp-content/uploads/2023/09/Untitled-11-806x1024.png)

Save the settings. Please connect all the steps, and publish the flow

![](https://crmhelpdocs.com/wp-content/uploads/2023/09/Untitled-12-1024x513.png)

### Add all contacts to the flow