---
title: How to configure/find the settings of my existing inbox?
description: "# Steps to configure/find the settings of my existing inbox Please, navigate to the ‘Chat’ icon on the left menu bar. Once the page is loaded, click on the e ’Inbox’ menu on the top menu bar. ![](https://crmhelpdocs.com/wp-content/uploads/2023/10/image-1167-1024x190.png) Select the…"
url: "https://crmhelpdocs.com/docs/how-to-configure-find-the-settings-of-my-existing-inbox/"
updated: "2023-10-18"
category: "FAQ's (In Progress)"
---

# How to configure/find the settings of my existing inbox?

# Steps to configure/find the settings of my existing inbox

Please, navigate to the ‘Chat’ icon on the left menu bar. Once the page is loaded, click on the e ’Inbox’ menu on the top menu bar.

![](https://crmhelpdocs.com/wp-content/uploads/2023/10/image-1167-1024x190.png)

Select the concerned email inbox and click on the setting icon

![](https://crmhelpdocs.com/wp-content/uploads/2023/10/image-1168-1024x253.png)

Under the ‘Collaboration’ tab, you can assign an agent for your email inbox

![](https://crmhelpdocs.com/wp-content/uploads/2023/10/image-1169-1024x407.png)

Under the ‘Business Hour’ tab, you can configure working hour for this email inbox

![](https://crmhelpdocs.com/wp-content/uploads/2023/10/image-1171-1024x354.png)

Under the configuration tab, you will have the forwarding email address to receive inbound emails. Also, you can configure IMAP, and SMTP details here.

![](https://crmhelpdocs.com/wp-content/uploads/2023/10/image-1170-1024x342.png)