CRM Help Docs
AI Chat Bot Dashboard
The AI dashboard provides a range of useful metrics to…
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How to Create New AI Chat Bot?
AI Chatbot Creation Guidelines This guide outlines the steps to…
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What are AI Models?
AI Models in AI Chat Bot refer to the different…
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How to Set OpenAI API Key in my Chat Bot?
To set your OpenAI API key in your AI Chat…
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How to Add Training Data in Chat Bot?
This guide will walk you through the process of training…
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How to Embed Chat Bot into your Website?
Embedding AI Chatbot on Your Website: Guidelines This guide outlines…
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What is Find and Replace?
Guidelines on Find and Replace in Chatbots This guide provides…
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How to Fix Incorrect Results in Your Chatbot?
Guidelines: How to Fix Incorrect Results in Your Chatbot If…
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What is meant by “All Agent Handoff To Human” toggle option in chat bot creation?
The "All Agent Handoff To Human" toggle option in chatbot…
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Which AI Model should I use for Customer Support?
For customer support in your business, it's essential to strike…
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How can I Retrain my Chat Bot?
You can retrain your chatbot by updating training data. The…
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What type of Integrations are Available with Chat Bot?
In the AI Chatbot platform, you have access to a…
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How to get my Chat Bot Smarter?
To make your AI Chatbot smarter and improve its performance,…
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What are the Skills in Bot Support?
AI Chatbot offers three core skills that can be utilized…
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Where I can see all Bot Chats?
In the AI Chatbot platform, you can view recent conversations…
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How can I take control of chat from Bot to Human?
In the AI Chatbot platform, you can easily take control…
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How can I share API Key Sub-Account?
In AI Chat bot, you can share your API key…
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Where I can find API docs for my Bot?
In AI Chat bot, you can find your API docs…
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What is “Don’t Understand Message” in Bot settings?
The "Don't Understand Message" in bot settings is a predefined…
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What is meant by Context in Skills?
Context plays a significant role in defining the purpose of…
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How can I change Bot image and color?
Users can customize their chatbot's appearance, including the bot color…
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What is meant by “Reset Test Conversation”?
While talking to a chatbot, "Reset Test Conversation" refers to…
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What is difference between AI Models?
List of AI Models available in AI Chat Bot. These…
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How can I create Lead capture FORM?
In AI Chat Bot, users can create a Lead Capture…
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How can I connect my form with Bot Lead Capture Skill?
To connect your form with the Bot Lead Capture skill…
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How can I use Find & Replace?
Find & Replace can be a powerful tool for refining…
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How can I add Bot into my Website?
Step 1: Access the AI Chatbot section Step 2: Locate…
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How can I test my Chat Bot results?
In the AI Chatbot platform, you can test your bot's…
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What is conversation status?
In the AI Chatbot platform, conversation statuses help you organize…
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How can I change conversation status?
You can change the conversation status in the AI Chatbot…
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Where I can view all chats and conversations?
You can view all chats and conversations by following these…
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Which file formats I can use to upload for Training Data?
In NEO AI Chat Bot, you can use a variety…
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